Viewing Map Ticket

Clicking the View option on the popup menu takes you to the detailed view of the ticket. The detail ticket information contains the original email ticket in the Description field, and other useful information in the fields below such as Priority, Status, Created At, and Due At. The quick action toolbar is above the ticket to enable quickly assigning a ticket and progressing tickets to next status including Closing the ticket.

811_map_scene_record unavailable in the previous support site.